Contact Us
Have questions or need help? We're just a message away.
Professional Support for Field Pros
At VoiceInvoice, we prioritize the needs of contractors working in the field. Our support process is designed to be as efficient as our invoicing tool. When you reach out, you're talking to a team that understands the challenges of job-site administration. We know your time is valuable and every minute spent on admin is a minute not spent earning.
What to expect
Our support team typically responds to all inquiries within 4-6 business hours. For technical issues, please include your business name and the specific invoice ID if applicable. We use your feedback to directly improve our AI voice processing models, ensuring they recognize the specific terminology of your trade—from plumbing fittings to electrical components.
Common Questions Before Reaching Out
How do I update my business details on invoices? Navigate to Settings → Business Profile to change your company name, address, logo, and tax information. Changes apply to all future invoices.
Can I change my subscription plan at any time? Yes. Upgrade or downgrade your plan in Settings → Billing. Changes take effect at the start of your next billing cycle with no cancellation fees.
My voice command wasn't recognized correctly—what should I do? Tap the invoice text to edit it manually, then submit the original recording for review. Our AI learns from corrections over time.
Business Hours (EST)
- Monday – Friday: 9:00 AM – 6:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
* Emergency support is available for Pro users via the direct line provided in the dashboard.
Our Commitment to You
We are more than just an app; we are a partner in your business growth. Whether you are a solo plumber or managing a large HVAC fleet, we want to hear how VoiceInvoice is helping you save time and get paid faster. Your success is the only metric that matters to us.